UK DELIVERY INFORMATION

UK Standard: UK standard delivery is FREE. Please allow 5 working days for your items to be made and dispatched. You will be notified when your order is on its way. Items will be sent first class with Royal Mail.

EUROPEAN DELIVERY INFORMATION

Euorpean Delivery: European delivery is £6. Please allow 5 working days for your items to be made and dispatched. You will be notified when your order is on its way. Items will be sent using Royal Mail International Standard which usually takes approximately 5-7 working days to arrive.

Brexit: Orders shipped to certain locations may have import taxes (VAT and other Customs charges) added to them at the point of entry to the delivery country. We are unable to advise on or take responsibility for these charges. Your local Tax Office will be able to offer further advice. 

INTERNATIONAL DELIVERY INFORMATION

International Delivery: International delivery is £8.50. Please allow 5 working days for your items to be made and dispatched. You will be notified when your order is on its way. Items will be sent using Royal Mail International Standard which usually takes approximately 5-7 working days to arrive.

RETURNS AND EXCHANGES

Returns and exchanges are possible for all items ordered through the website. However, if you have requested extra customisation such as an adjustment to the fit or length, or a different fabric, these bespoke items cannot be returned unless faulty.

 
Please contact me at maria@rubyfury.co.uk within 14 days of delivery to let me know if you would like an exchange or refund. The item must be shipped back within 30 days of delivery. You are responsible for the return shipping costs and any item must be returned in its original unused condition.

For full details of how to return an item please see our returns information page.

 

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