CHRISTMAS DELIVERY DATES

Last dispatch dates for Christmas are:

UK Delivery: 18th Dec 2019

International Delivery: 6th Dec 2019

Returns and exchanges can be accepted upto the 31st January 2020 for purchases made throughout November and December 2019.

UK DELIVERY INFORMATION

UK Standard: UK standard delivery is FREE. Please allow 3 working days for your items to be made and dispatched. You will be notified when your order is complete. Items will be sent first class with Royal Mail so should arrive the next working day.

EUROPEAN DELIVERY INFORMATION

Euorpean Delivery: European delivery is £4. Please allow 3 working days for your items to be made and dispatched. You will be notified when your order is complete. Items will be sent using Royal Mail International Standard which usually takes approximately 5-7 working days to arrive.

INTERNATIONAL DELIVERY INFORMATION

International Delivery: International delivery is £6.50. Please allow 3 working days for your items to be made and dispatched. You will be notified when your order is complete. Items will be sent using Royal Mail International Standard which usually takes approximately 5-7 working days to arrive.

SHIPPING AND RETURNS

If you are not 100% satisfied with your purchase, please contact Ruby Fury directly at maria@rubyfury.co.uk.

We gladly accept returns, exchanges and questions. Please contact us within 14 days of delivery for any assistance. Ship items back within 30 days of delivery. Cancellations may be requested within 1 hour of purchase. Unfortunately, custom made or personalised items can’t be returned or exchanged due to their bespoke nature, unless they arrive damaged or defective.

All items are made to order and sent within 3 working days of ordering. You will be notified by email when your order has been dispatched.

Conditions of return: buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please call or email Ruby Fury for further assistance.

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