Due to the current pandemic, delivery times can be a little longer than usual. Thank you for your patience.

UK DELIVERY INFORMATION

UK Standard: UK standard delivery is FREE. Please allow 5 working days for your items to be made and dispatched. You will be notified when your order is complete. Items will be sent first class with Royal Mail.

EUROPEAN DELIVERY INFORMATION

Euorpean Delivery: European delivery is £4. Please allow 5 working days for your items to be made and dispatched. You will be notified when your order is complete. Items will be sent using Royal Mail International Standard which usually takes approximately 5-7 working days to arrive.

INTERNATIONAL DELIVERY INFORMATION

International Delivery: International delivery is £6.50. Please allow 5 working days for your items to be made and dispatched. You will be notified when your order is complete. Items will be sent using Royal Mail International Standard which usually takes approximately 5-7 working days to arrive.

RETURNS AND EXCHANGES

Returns and exchanges are possible for all items ordered through the website. However, if you have requested extra customisation such as an adjustment to the fit or length, or a different fabric, these bespoke items cannot be returned.

 
Please contact me at maria@rubyfury.co.uk within 14 days of delivery to let me know if you would like an exchange or refund. The item must be shipped back within 30 days of delivery. You are responsible for the return shipping costs and any item must be returned in its original unused condition.

For full details of how to return an item please see our returns information page.

CHRISTMAS 2020 RETURNS AND EXCHANGES

Our returns policy is extended for Christmas. All items purchased throughout November and December 2020 can be returned or exchanged until January 16th 2021.

QUICK LINKS

My Account

Terms & Conditions

Returns Information